Technology- don't ya just love it?
So, I spent the better part of November trying to recover from an update that didn't go right. Seems like with everything else forced on us, unsuccessful downloads are just one more. Of course, I did my best to fix the problem myself, but first, you have to know what that might be.
The keyboard on my new laptop wasn't working. I could login, and select a search engine because I have touchscreen. But from there I was unable to actually type anything. No matter what I did.
Since my repair guys went strictly to commercial, they pointed me in the direction of another repair shop they felt confident could handle any pc troubles. Needless to say, I don't share the feeling. I took my laptop to the new shop, which, mind you, is 30 miles away from me. He said to bring it up, and he would do a fresh install. That meant I lose all my current content (unless its backed up in the cloud) and would need refreshing. After several days, I get the call, it's ready to be picked up. I paid a hefty fee and left thinking all is good, the laptop works now - they brought it up and I was able to type, so I'm ready to go.
No such thing.
Not one to give up easily, I called a few tecs and got one who actually knew a thing or two about computers. He suggested I press and hold the power button, then restart pc. Once I did that the problem seemed to be fixed. And said that was a good thing because it told him the problem was a driver problem and not a hardware issue However, when I shut down the laptop and came back to it the next day it would require the same trick, press and hold, reboot and type. Not the way I wanted to use this laptop, especially after saving my money for years to purchase this top of the line computer. The trouble started when the new updates were rolled out, it stands to reason that my problems started there.
Lucky for me, I have other ways of googling besides my laptop, using my Ipad. Before long I came across a helpful article on what to do if your keyboard doesn't respond. This is the scary part...it tells me to uninstall the keyboard. (Gulp)
Yep, I'm supposed to hit that uninstall button and remove the keyboard. Then reinstall after a complete shutdown. Well, I read several claims that this really is the proper way to fix this problem. Seems once a keyboard is uninstalled, next time it's brought up, the pc will search for and install the required keyboard, complete with proper driver updates.
I debated for about a day or two and realized, since I absolutely couldn't use my laptop in its current condition, what did I have to lose? Giving the family strict instructions I am not to be disturbed, I set about the task. And wouldn't you know it? Wha-la! Perfect O! Works ever time!
I'm so happy and wish I had done this sooner. Like, I'm still in need of a good pc repairman, but at least I know where I am not going.






